Frequently Asked Questions

Find answers to common questions about our services

No, ProCounsel is exclusively a discovery management and analysis platform. We do not provide legal services such as legal advising, contract drafting, or legal research.
ProCounsel is designed to serve all legal practices, from solo practitioners to large law firms, across both criminal and civil law domains.
When you create a new case, you can upload discovery files directly from your desktop, OneDrive, or Google Drive. You can upload entire folders containing discovery files of any supported type. After initial processing is complete, you can add more discovery files or remove existing ones through ProCounsel's file management interface.
No, ProCounsel offers a comprehensive suite of both traditional eDiscovery features and AI capabilities. These include highlighting and redaction, responsiveness marking, tagging, file editing, sorting and filtering, file lookup, and key term search.
Processing and analysis time varies depending on the volume and types of files in your discovery. ProCounsel will notify you via email when processing is complete, allowing you to focus on other tasks while waiting.
Yes! ProCounsel's AI output serves as a customizable template for your workspace. You can edit file summaries, re-categorize files between tabs, and request regenerated analyses as needed.
No, ProCounsel does not use any user data or uploaded discovery files to train our underlying language models. Your data remains private and is never used for model training.
ProCounsel implements comprehensive data security through TLS and end-to-end encryption (AES-256). We have achieved ISO 27001 certification and SOC 2 Type 2 certification, which represent the highest level of security measures and compliance with international information security standards.
Our AI responses have been thoroughly tested to ensure the highest possible accuracy among available enterprise-grade LLMs. For additional verification, ProCounsel's chatbot feature cites uploaded discovery files alongside each response, allowing you to verify the source of information.
ProCounsel is constantly expanding its analysis capabilities. Currently, we can handle PDFs, images, audio files, video files, and spreadsheets.
ProCounsel implements comprehensive data security through TLS and end-to-end encryption (AES-256). We have achieved ISO 27001 certification and SOC 2 Type 2 certification to ensure the highest level of security measures and compliance with international information security standards.

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